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Legal
Refund & Cancellation Policy
1. Session / Appointment Cancellation
Clients may cancel or reschedule coaching sessions within a specified time frame (for example, 24 hours) before the scheduled appointment. Late cancellations may not be eligible for rescheduling or refunds.
2. Refund Eligibility
Refunds may be considered in cases such as duplicate payments, booking errors, or if a scheduled service cannot be delivered. All refund requests will be reviewed based on our internal policies.
3. Refund Process & Timeline
Approved refunds will be processed using the original payment method. The processing time may take 5–7 business days, depending on your bank or payment provider.
4. No-Refund Situations
Refunds will not be issued for missed sessions, late cancellations, change of mind, or incorrect information provided during the booking process.
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